Shipping policy

SHIPPING POLICY

Shipping Location
We currently ship within Australia only.

Delivery Times
Standard Shipping: 3-7 business days

Shipping Costs

Shipping costs are calculated automatically at checkout.
Free shipping is not currently available.

Order Processing
Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email once your order has been placed, and a shipping confirmation with tracking information once your order has been dispatched.

Tracking
All orders include tracking information. You will receive a tracking number via email once your order has been shipped. You can use this number to track your package online.

Shipping Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delays
Delivery times are estimates and may be affected by factors beyond our control, including:
- Public holidays
- Extreme weather conditions
- Courier delays
- Remote location deliveries

If your order has not arrived within the estimated delivery time, please contact us at teurworking@gmail.com

Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at teurworking@gmail.com with your order number and we will work to resolve the issue.

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Shipping policy

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